Privacy Policy

Privacy Policy

Easy Travels, powered by RR IT Solution Pvt Ltd, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our self-drive and rental car services.

1. Information We Collect

We may collect the following types of personal information to provide and enhance our services:

• Personal Information: Name, contact details (email, phone number), and address.
• Identity Verification Data: Government-issued ID, driver’s license number, and date of birth.
• Payment Information: Credit card details or other payment information necessary for transactions.
• Location Data: Real-time GPS data to monitor vehicle usage during the rental period.
• Device Information: IP address, browser type, and operating system when you use our website or mobile app.
• Usage Data: Details of your bookings, rental history, and preferences.

2. How We Use Your Information

We use the information collected for the following purposes:

• Service Delivery: To process bookings, verify identity, and manage rentals.
• Customer Service: To respond to inquiries, support requests, and resolve complaints.
• Payment Processing: To handle payments, refunds, and billing processes.
• Security and Compliance: To monitor usage for fraud prevention, comply with legal obligations, and ensure vehicle safety.
• Marketing and Promotions: With your consent, we may send promotions, offers, or surveys regarding our services.

3. Data Sharing and Disclosure

We only share your information under these conditions:

• Service Providers: With third-party vendors for payment processing, customer support, and vehicle tracking.
• Legal Obligations: To comply with legal requirements or respond to lawful requests, such as court orders or government regulations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We employ administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no security system is completely foolproof.

5. Data Retention

We retain personal information as long as it is necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• Access: You can request access to your personal information.
• Correction: You may ask us to correct any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal information, subject to legal limitations.
• Withdrawal of Consent: Where we rely on your consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [Contact Information].

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect data about your interactions with our website. You may choose to disable cookies through your browser settings, though this may affect the functionality of our website.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updated policies will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: rentcar@rritsolution.in
• Phone: 91 84539 61454 / 7896121996
• Address: canara bank buolding Sipajhar Darrang Assam , 784145